Support

Support for your pok

Even though every pok is built, tested and re-tested for quality, robustness and reliability, we understand that occasionally things can go wrong. That’s why we at X-Tempo back our products with a 2-year warranty. If your product is defective and needs warranty service, contact technical support for a return authorization.

Frequently Asked Questions

Most of the most common issues are covered here. Please check to see if your question is answered:

FAQs: Operating system
FAQs: Hardware
FAQs: Other

Contact tech support

Email, phone, mail, fax

Downloads

Register | Log-in to download any of the material below:

Users
Guide

Installation
CD

Other
Documents

Helpful videos*

Practical, step-by-step guides on how to set up and operate your pok:

Overview

Introduction

Connecting the pok to your computer

Using the pok editor™

Using the pok with Pro Tools™

Using the pok with GarageBand™

Using the pok with Ableton Live™

Programming the pok

Conclusion

*Videos used with permission of HowAudio.com