Support for your pok
Even though every pok is built, tested and re-tested for quality, robustness and reliability, we understand that occasionally things can go wrong. That’s why our products are backed by a 2-year warranty. If you are having a problem that needs warranty service, simply contact X-Tempo for a return authorization.
Frequently Asked Questions
The most common questions and issues are covered here. Please check to see if your question is answered:
FAQs: Operating system
FAQs: Hardware
FAQs: Other
Contact tech support
Downloads (for registered owners)
Register or Log-in to access the downloads site:
Users
Guide
Installation
CD
Other
Documents
Helpful videos*
Practical, step-by-step guides on how to set up and operate your pok:
Connecting the pok to your computer
Using the pok with GarageBand™
Using the pok with Ableton Live™
*Videos used with permission of HowAudio.com
