Support

Support for your pok

Even though every pok is built, tested and re-tested for quality, robustness and reliability, we understand that occasionally things can go wrong. That’s why our products are backed by a 2-year warranty. If you are having a problem that needs warranty service, simply contact X-Tempo for a return authorization.

Frequently Asked Questions

The most common questions and issues are covered here. Please check to see if your question is answered:

FAQs: Operating system
FAQs: Hardware
FAQs: Other

Contact tech support

Email, phone, mail, fax

Downloads (for registered owners)

Register or Log-in to access the downloads site:

Users
Guide

Installation
CD

Other
Documents

Helpful videos*

Practical, step-by-step guides on how to set up and operate your pok:

Overview

Introduction

Connecting the pok to your computer

Using the pok editor™

Using the pok with Pro Tools™

Using the pok with GarageBand™

Using the pok with Ableton Live™

Programming the pok

Conclusion

*Videos used with permission of HowAudio.com